Privacy Policy

1. Introduction

Minnato ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully.

2. Information We Collect

Personal Information

When you create an account, we collect:

• Name and email address
• Account credentials (passwords are encrypted and never stored in plain text)
• Organization and team information
• Billing information (processed securely by third-party payment providers)

Usage Information

We automatically collect certain information when you use the Service:

• Log data (IP address, browser type, pages visited, timestamps)
• Device information (operating system, device type)
• Usage patterns and feature interactions
• API call logs and deployment metadata

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure infrastructure hosted on enterprise-grade cloud providers

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will delete or anonymize your data upon request, subject to legal obligations that may require us to retain certain information.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data in a structured format.
• Objection: Object to processing of your personal data.
• Restriction: Request restriction of processing.

To exercise these rights, contact us at hello@minnato.ai.

8. Cookies

We use essential cookies to maintain your session and provide the Service. We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

9. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: